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Job Purpose

We have an exciting opportunity for an experienced Referral Coordinator who will develop and manage the implementation and operation of Referral Orders (ROs) and Community Referral Order panels in Birmingham, working to ensure consistency in policy, practice and procedure together with effective and efficient use of resources.

Working Arrangements - Hybrid/the successful candidate will be expected to work outside of working hours to support with panels.

Key Responsibilities

• Act as Youth Justice Service (YJS) representative on the Youth Offender Panel Meetings and to assist panel members in translating assessments into effective and innovative contracts which are proportionate in the context of preventing re-offending and restorative justice.
• Undertake recruitment, training, ongoing support and supervision of Community Panel and other YJS volunteers, and maintain contact with other YJS staff, Victim Support and other agencies as appropriate.
• Engage, communicate with, and facilitate the involvement of victims, agencies, groups and other individuals to contribute to the Community Referral Order Panels.
• To read, analyse and oversee Referral Order assessments and reports demonstrating the ability to analyse complex data, public protection, safeguarding and broader development issues; and liaise with the author and their manager where required.
• Ensure adequate records are maintained to ensure and promote service development within legislation, National Standards and agency policies and procedures.
• Take all reasonable steps to ensure the safety and well-being of children, their families, victims and panel members at panel meetings and other activities involving volunteers.
• Carry out all duties in accordance with current health and safety legislation. To share information about children/children with other agencies, when appropriate, to manage risks to others, to safeguard them and promote their welfare.
• Under management guidance and direction, develop, produce and periodically update practice and policy guidance and procedures relating to Referral Orders and to produce corresponding guidance for the public and other agencies.
• Attend and contribute to meetings, seminars, training events etc. and represent the YJS at such meetings and contribute to the delivery of the full range of services for children, children, their families and victims, as outlined in the Youth Justice Strategic Plan for Birmingham.
• Where necessary, responsible for researching and commissioning training providers within the allocated training budget.
• Implementing systems for monitoring and reviewing Referral Order activity in Birmingham YJS, analysing and reporting on performance information and providing advice and support to the management team.
• Ensure that equality of opportunity and anti-discriminatory practice is a priority throughout the service and equality issues are consistently considered.
• To be effectively able to manage the resources and time of panel members and volunteers. Therefore, the post holder must have excellent organisational skills, being able to manage time effectively.
• To maintain and improve professional knowledge and skills in the light of new legislation and developments in practice.
• To ensure the community panel members and volunteers are fully inducted and understand the function of the YJS.
• Working closely with the team's Business Support to ensure the efficient delivery of Referral Order panel processes.
• To work flexibly in order to ensure the delivery of Referral Orders and Community Referral Order panels, and training/supervision of volunteers; this will include evening and weekend work as necessary. To be willing, and able, to travel around the borough to meet the demands of the role; to work from different sites; and to work evenings and weekends if required in line with service needs.